The customer talks to one person: Dino Bordonaro. He develops the concepts, orchestrates the Alliance, reviews the quality, and owns the overall strategy and operations.
Behind him, the Alliance works as one team: the Alliance partner runs the end-user hotline and ensures 24/7 availability, with a clear escalation chain up to BORDONARO IT and the customer's datacenter team. When the hardware sits in our datacenter, the partner expands capacity in co-management with BORDONARO IT.
This partnership feels like family. Our shared journey began in 2017 and has grown steadily since 2019: it emerged from the former Azure Stack Alliance, through which we consulted on, operated, and trained Azure Stack systems worldwide, for end customers and OEMs alike. We are not a classic service provider network. We are an external family. Today you would call it patchwork.
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Dino Bordonaro on the collaboration within the Sovereign Cloud Alliance
One contract, one voice, one owner: Dino Bordonaro.